Where To Buy
What we do
Fluorescent Pockit T2 Switched
T5 OL3 Fluorescent
Fluorescent Pockit T2 (Switched)
8-Zone Remote Dimmer
Eurolinx Touch Dimmer
FineLine Inline Dimmer
FREEDiM Series 2-Zone Deco Wall Dimmer
FREEDiM Series 3-Zone Remote
FREEDiM Series 6-Zone Remote
FREEDiM Series Deco Wall Dimmer
FREEDiM Series Micro Dimmer
FREEDiM Series Universal Receiver
Lutron Wall Dimmers
Manual Rotary Dimmer
Oval Door Sensor
Oval Motion Sensor
Oval Proximity Sensor
Oval Touch Dimmer
Remote Control Dimmer
1.5W EquiLine Tape LED
1.5W FlexTape Rolls
3W EquiLine Tape LED
3W FlexTape Rolls
4.4W FlexTape Rolls
AC Transformer (Xenon)
1.5W Pockit Plus
3W Power Pockit
5W Power Pockit
Tools of the Trade
Dual USB Station
Stax Vertical Spotlight
#1 Phillips Screwdriver
17/32" Drill Bit
AMP Pin Extractor
Class 2 Wire
Mini Flathead Screwdriver
VHB Double-Sided Adhesive Roll
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Leader In LED Lighting
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for a personal response to your query.
My lights won’t come on at all. What do I do?
(1) Check the green indicator light on the transformer. A steady green light means it is getting proper power. A flashing light indicates that there is an issue (either with the transformer internally, or an external issue such as cutting wires or overloading the transformer). No light indicates no power and thus possibly a defective outlet. (2) Check your connections. Go from the outlet down the line through the transformer and down to the lights, checking that you have no issues at each junction. (3) Check your polarity. At each junction, ensure that your positives and negatives are aligned properly.
Are Tresco products safety listed?
Yes. All Tresco lighting systems are registered and certified by ETL and/or UL. In addition, a majority of our individual lighting components (lights, power supplies, and accessories) are also registered and certified by ETL and/or UL.
Can I cut my wires and customize my lighting system?
This is not recommended and will instantly void the product warranty and safety listing.
What is the recommended light spread for under cabinet lighting?
A spread of at least 90° is recommended. Anything less than that is considered to be spot-lighting.
What is the recommended light spread overlap for under cabinet lighting?
50% overlap is recommended. Darker surfaces may require even more overlap than reflective surfaces.
Can I run Tresco wires behind walls?
No. Tresco power supplies are Class 2, which allows our wires to remain exposed when ran anywhere throughout a room, however they are not permitted to be ran behind walls, ceilings, or floors.
Which of your power supplies are dimmable using a wall switch dimmer?
In order to use a wall switch dimmer, you must use our magnetic DC-MGT60-CON power supply along with a standard LED wall dimmer or other magnetic low-voltage wall dimmers.
Can I use double-sided tape to mount my power supply?
No. Because the power supplies generate heat, they will eventually burn the tape off.
What is the maximum distance I can extend the power cord from the power supply to the light?
15 feet. It is not recommended to use anything but Tresco brand extension/linking cords
Is it OK to max out the wattage on my power supply?
While our power supplies will run properly when taken to the max (ex: loading 60W on a 60W power supply), it is not recommended and could reduce the life of the power supply
My 1W Pockit®’s starter cord is not marked for +/-.
Since the 1W Pockit® is run on AC/DC current, there is no need to mark +/-. The wires will work either way.
I have a Pockit® Point and a Pockit® Spot that are very dim. How can I fix this?
This is because the mini converter that comes included was not used as instructed. Unfortunately, once this has been done there is no way to bring the LED’s back to their normal level.
How should I prep the surface area before installing FlexTape?
Clean your surface thoroughly; use sandpaper to smooth out any rough surfaces; turn lights on for 5 minutes (high output) or 10 minutes (standard output) BEFORE attaching to the surface to allow the adhesive to warm up and strengthen its bond
Why are the extension/jumper cords for FlexTape only 72” max? What if I need to make a further jump than that?
Due to the nature of FlexTape, making several jumps using linking cords- or just a couple of “long” jumps – will cause voltage drop, meaning the lights will be progressively dimmer the farther they are from the power source as they continually lose voltage. There is no specific equation to calculate how many links would cause a noticeable drop, however it is recommended to have as few as possible and if long jumps are needed to then utilize another power supply instead of trying to link the lights to one supply.
I have a Tresco Universal Remote Control Dimmer. My lights work, but the remote does not dim or turn them off.
(1) Make sure the dimmer box was not installed near anything motorized (i.e. refrigerator motor) or next to a large bundle of wires. Either of these may cause a radio frequency interference with the remote. (2) Check your connections on each end of the box to ensure the wire is plugged all the way in. (3) Refer to your instruction manual to check that your input/output wiring was done properly. (4) Remote will only work when used within 30 feet of the dimmer box.
How many dimmers can I use with one universal remote?
While it will still function properly, it is not recommended to install more than two dimmer boxes per universal remote.
My lights won’t turn on when I have an Oval Door Sensor Controller connected to them. I have the sensor surface mounted inside a cabinet.
When surface mounted, the Oval Door Sensor “eyes” must be installed no further than ¼” from the edge of the cabinet to avoid interference from the shelving.
My Oval Door Sensor Controller senses my hand and turns the lights off every time I reach into the cabinet. How can I fix this?
Simply move the location of the sensor to the top shelf of the cabinet, and as far to the side of the shelf as possible.
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